Your Data, Your Control
We treat your health data the way we'd want ours treated — carefully, confidentially, and with clear consent.
Introduction to GEWO Health Security
GEWO Health protects patient, provider, and organizational data with enterprise-grade security, using advanced encryption and compliance frameworks.
Every service is designed with privacy-by-default and security-by-design principles.
Core Security Pillars
End-to-End Encryption
AES-256 at rest, TLS 1.3 in transit
HIPAA & GDPR Compliance
Strict access controls and audit trails
Secure AI Governance
Anonymized training data, consent-based usage
Infrastructure Security
Firewalls, IDS, zero-trust architecture
Identity Management
MFA and role-based access control
Security Testing
Penetration testing and vulnerability scanning
How GEWO Health Protects You
Incident Response & Monitoring
24/7 Security Monitoring
Continuous surveillance with real-time threat detection
Real-Time Alerting
Instant notifications for suspicious activity
Rapid Breach Response
Defined protocols for immediate containment
Backup & Recovery
Automated backups ensure business continuity
Your Data Rights
We put you in control of your personal health information
Access
View all data we hold
Modify
Update or correct information
Export
Download in standard formats
Delete
Request permanent deletion
Restrict
Limit data processing
Object
Opt out of specific uses
Security for Providers & Organizations
Isolated provider dashboards with granular permissions
Anonymized wellness analytics for HR teams
Complete audit logs for compliance
OAuth 2.0 secured API endpoints
Certifications & Compliance
Frequently Asked Questions
What data we collect
We collect personal identifiers (name, contact details), health information you share during consultations, billing details for transactions, and usage analytics to improve the platform. We collect only what is necessary to provide excellent care.
How we use it
To deliver your care, coordinate with your providers, process payments, comply with legal requirements, and improve our services. We never sell your data or use it for unauthorized purposes.
Who has access
You, your treating clinicians, billing and support staff on a need-to-know basis, and trusted infrastructure partners bound by strict confidentiality agreements and HIPAA Business Associate Agreements (BAAs).
How long we keep it
Medical records are retained as long as required by applicable law (minimum 7 years per HIPAA). You can request deletion of non-medical data at any time. Billing records are kept for 7 years from transaction date.
Your rights
Access your data, correct inaccuracies, download a copy in standard formats, restrict processing, withdraw consent, and request permanent deletion. Email privacy@gewohealth.com to exercise these rights within 30 days.
Breach notification
In the unlikely event of a breach affecting your data, we notify affected users promptly as required by applicable law (HIPAA requires notification within 60 days). We also notify relevant regulatory authorities.
Data Storage & Retention
Your data is stored securely and managed responsibly throughout its lifecycle
Responsible AI at GEWO Health
Our AI systems, including the Health Genie, are built with safety, transparency, and ethical considerations at their core
AI Transparency
Clear disclosure when AI is involved in recommendations or decisions
Human Oversight
No critical decisions made without user or doctor oversight and approval
Safety Protocols
Health Genie operates within defined safety boundaries with continuous monitoring
Bias Testing
Regular evaluation and mitigation of algorithmic bias across demographics
Ethical Algorithms
AI models designed following medical ethics and healthcare best practices
Questions About How We Handle Your Data?
Our privacy team is ready to help with any data-related questions or requests.